FAQ'S

ABOUT THE MUSEUM

What is the Museu de l’Art Prohibit?

Is it possible to arrange private visits during closed museum hours?

Can museum spaces be rented for private or corporate events?

Can I buy the catalogue of the collection?

How can I access the museum’s digital guide?

OPENING HOURS AND PRICES

What are the museum’s opening hours?

How much is the admission fee for the museum?

Do children need to pay for entry to the museum?

Is a ticket required for access to the museum shop?

What are the museum shop’s opening hours?

Can I purchase tickets on-site at the museum? Can I pay with cash?

Is it necessary to buy tickets in advance for museum entry?

Is there a student discount available?

Are there senior citizen discounts available for individuals aged 65 and above

Are pets allowed in the museum?

I haven’t received my tickets via email, what should I do?

What is your policy on refunds and exchanges?

How can I purchase my tickets online and find out which days there is availability?

Can I buy my tickets without specifying the day?

Can you provide an invoice?

Can I visit for free on the first Sunday of the month?

Is entry to the museum free?

Is there a discount for disabled people or the person accompanying them?

Is there a discount for teachers?

Do you have any type of discount for unemployed people?

Is entry free for members of ICOM?

Is there a discount or any open days for residents of Catalonia?

Is the price for foreign students the same as the price on the website?

Is there a limit to the number of tickets available from the ticket office for those who want to visit the museum but haven’t bought them online?

Can I gift tickets to someone without having to select the date and time?

Guided Visits and groups

Are guided tours available?

Are the tours given by the museum’s own guides?

Do general admission tickets cost the same as guided visit tickets?

What’s best? Visiting with or without a guide?

Are there reduced rates for the guided visit?

How much does the guide cost for the guided visit?

What is the minimum number of people for booking a guided visit group?

HOW TO GET HERE

How do I reach the museum?

Does the museum have entrances for people with reduced mobility?

Is there an area near the museum where the bus can stop?

DURING YOUR VISIT

How long does a visit to the Museu de l’Art Prohibit typically last?

Does the museum offer locker facilities for storing personal belongings?

Can I leave items like bicycles or scooters in the museum?

What informational materials enhance the exhibition experience?

Can I bring outside food and beverages into the museum?

Is photography permitted inside the museum?